A printable copy of these policies and new patient forms can be found here.

General Policies

We truly care about our patients

Our intention is to provide the best and most scientifically advanced services in the world. We are committed to exceeding your expectations. In the real world, however, there arise certain conditions, which may interfere with this ideal.

We are committed to continuous quality improvement and appreciate every suggestion, comment, complaint, and compliment. Please, direct them to Teresa, our Practice Administrator, and remember that some people prefer what others dislike.

Our practice is based on the best treatment options rather the minimum

We believe in offering the best or optimal treatment options rather than the minimum, so we do not contract with any insurance companies.

You determine the maximum time of your appointment, schedule enough time to discuss what you need.

f you believe that you have difficulty communicating something, write it down and bring it to the next appointment to discuss. If you believe that you need an extended appointment please, schedule the time that you believe that you need.

Patients govern the maximum time for an appointment. Write down your questions, concerns, etc. If you have a question about something on the Internet, please, print it and bring it to your appointment.

Payment is expected at the time of the appointment

Our practice is based on a fee for service principle. We have a professional relationship with our patients and their families. We have no relationship with any insurance company and do not intend to form one. Your dealings with your insurance company are your own concern.

You will be provided with a receipt that will reflect your payment for the appointment. If you choose, you may submit this to the selected insurance company with whom you have contracted. If your insurance company has additional forms, you may feel free to bring them to your appointment.

Schedule an appointment if you need time with your doctor

Except for health endangering emergencies, Dr. Reading sees patients and accepts phone calls by appointment. You may have a simple question that can be answered or taken by a staff member and relayed to Dr. Reading.

If this is the case, there is no charge for this service. If you must speak with Dr. Reading directly, you will be asked to make an appointment. Each other clinician handles phone contacts in a different manner; please, ask if you have questions.

We bill for our time

While there are many ways to determine a fee for a particular service, the traditional way for psychiatrists and psychologists to bill is for the length and type of appointment. The PhD/Psychologist rate is $200 per hour for Diagnostic evaluation and individual therapy and $500 per month for group therapy. The PhD Diagnostic Evaluation is for one and one half hours. For in office appointments longer than 15 minutes Dr. Reading’s rate is $300 per hour for diagnostic evaluation and individual therapy and $600 per month for group therapy. Illness and Medication Education Groups are $400 per month. Psychological testing is billed per test depending on the type of test and the amount of interpretation required.

For building entry after hours, there is a pad next to the door closest to the parking garage

Call the office to ask for step-by-step instructions on how to use this pad if you believe that you may have difficulty using it. You may feel free to bring your mobile phone with you and we will walk you through the process.

To schedule an appointment, call 281.494.4471 or if difficulty call Teresa

To schedule appointment call the office between noon to closing (approximately 10PM). You may leave a message with a call back appointment to be called to schedule the appointment. If you do not receive a return call in a reasonable time, please call again.

You will still be charged if you are absent for your appointment or group

The doctor has reserved your scheduled appointment time for you and will not schedule other people during that time; thus, scheduled appointments are billed whether the patient/client is present or not unless the appointment is cancelled no less that 24 hours in advance (weekends and holidays don’t count as hours in this calculation).

If you arrive late for your appointment it is treated the same as an absence regardless of whether or not you call. If you do not arrive on time for your appointment, you may still talk to the doctor by phone during your reserved time.

Therapy appointments have priority

Therapy appointments are normally scheduled for same time(s) each week and take precedence over other appointments because of the need for predictability.

Psychotherapy should not end abruptly

A course of therapy usually ends when the therapist, patient/client, or both agree that treatment goals have been met to a satisfactory level, or that progress is no longer being made. Patients/clients who are considering premature termination or with concerns or complaints about their services are urged to discuss their concerns with their therapist. Referrals to alternate sources of treatment can be provided.

We keep Protected Health Information in two sets of records

One set is your Clinical (or Medical) Record the other is a set of psychotherapy notes. In the office, both sets of records may be kept together in the same binder but they are separate records. The Clinical Record includes reasons for seeking therapy, problems, diagnosis, goals for treatment, progress, medical and social history, treatment history, reports, and other pertinent information. By Texas law, psychological test data are not part of a Clinical record. Psychotherapy notes not a part of the Clinical Record and are for the doctor’s own use.

Psychotherapy has risks as well as benefits

Therapy can result in improved relationships and resolution of concerns that led you to seek therapy. Psychotherapy requires your active involvement, effort, honesty, and openness in order for you to fully engage in the process and potentially change your thoughts, feelings, and/or behaviors.

Therapy can generate difficult emotions such as anxiety, depression, or anger; sometimes symptoms get worse before better; relationships may change as personal problems and needs are explored; you may be challenged on your assumptions or perceptions or be asked to look at, think about, or handle situations in different ways. There are no guarantees of positive outcome.

For Minor Patients and Clients

Both parents should come to the initial appointment of a minor

It is essential that both parents come to the initial appointment of their minor child. If this is not possible, a separate appointment should be set up for the parents to talk to the doctor.

There are limitations of the right of parents to examine a child’s psychiatric/psychological records

Parents of minor, non-emancipated patients have the right to examine the child’s psychiatric records. They must also consent to any treatment. However, if the treatment is for suicide prevention, chemical addiction or dependency, or sexual, physical, or emotional abuse, the law provides that parents may not access their child’s records.

Children/teens may not divulge information if privacy is not assured

Because privacy is often crucial to successful progress, particularly with teenagers, our general is that the parents consent to suspend their access to their child’s records. During treatment, we will provide them only with general information about the progress of the child’s treatment, and his/her attendance at scheduled sessions at separately scheduled parents’ sessions.

He will also provide parents with a summary of their child’s treatment when it is complete, if they request. For most other issues we will work with the child to facilitate communication, unless we believe that the child is in danger or is a danger to someone else, in which case, we will notify the parents of the concern. Before giving parents any information, we will discuss the matter with the child, if possible, in order to handle any objections he/she may have.

Only bring your child for treatment if you have the right to do so

Please, be certain that if you are bringing a minor in for evaluation or treatment, you have the legal (custodial) right to do so. If you do not have the authority to consent to treatment, you must inform us. In any case where this right might be questioned, we will ask you to provide us with written proof you your right to consent to treatment.

For Patients Receiving Medication

If you think that you are having an adverse medication reaction, call us immediately

It is of the highest importance that if you are having any type of adverse reaction to your medication that you notify us immediately. If you do not get a response by calling the office number, call 281.630.6210 to speak to Teresa or obtain further instructions. If you do not get an immediate response, you are urged to call 911.

If you are running out of medication, it is time for another appointment

If you are given a prescription, you should have sufficient medication to last until then next appointment. If you are running out of medication it means that it is time for you to have another appointment so that the doctor may check your condition and refill the medication. It is your responsibility to make an appointment before you are out of medication.

There are minimum standards of appointment frequency

The psychiatric standard of care requires that patient’s are evaluated at a minimum of every 3 months to determine the effectiveness of the medication, side effects, complications of other illnesses, and need for continued use of the medication. We do not make the prescription laws but we are responsible for monitoring the condition of patients and determining the appropriateness of each prescription we write.

The charge for a medication refill without an appointment is $25

To cover the time and effort that it takes pull a chart, read the last note, write a prescription, stamp, address and mail an envelope we charge twenty-five dollars. If the prescription must be called in, there is time spent in calling the pharmacy, navigating the system, and dictating the prescription to the pharmacist.